Terms of Service
Last updated: 9/11/2025
1. Acceptance of Terms
By accessing or using Cogent AI Voice services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Cogent AI Voice provides AI-powered voice assistant technology specifically designed for law firms. Our service includes automated call handling, lead qualification, appointment scheduling, and client intake processes.
3. User Responsibilities
You are responsible for:
- Providing accurate and complete information when using our services
- Maintaining the confidentiality of your account credentials
- Ensuring compliance with applicable laws and regulations
- Using the service only for lawful business purposes
4. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your information.
5. Limitation of Liability
In no event shall Cogent Digital, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
6. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
7. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
8. Contact Information
If you have any questions about these Terms of Service, please contact us: