Privacy Policy
Last updated: 9/11/2025
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email, phone number)
- Business information (law firm name, address, practice areas)
- Call recordings and transcripts (with proper consent)
- Usage data and analytics about how you use our service
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI voice services
- Process client intake and appointment scheduling
- Communicate with you about our services
- Analyze usage patterns to enhance service quality
- Comply with legal obligations
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls.
4. Attorney-Client Privilege
We understand the critical importance of attorney-client privilege in legal communications. Our AI systems are designed to maintain the confidentiality of communications and comply with legal professional privilege requirements. We do not access or review privileged communications unless required by law.
5. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist in operating our service
- When required by law or legal process
- To protect our rights, property, or safety
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Call recordings may be retained for quality assurance and legal compliance purposes. You may request deletion of your data, subject to legal and contractual requirements.
7. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of certain communications
- Port your data to another service provider
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: